Business Office Technology

http://www.miracosta.edu/BOT

The Business Office Technology (BOT) program offers career and technical education courses for students and working professionals who want to learn or update specific job skills or obtain specialized certificates in the office/administrative assistant skill area. Career fields include general administrative support, secretarial, clerical, office assistant, executive assistant, office management, and customer service.

Contact Information

Chair: Kathryn Striebel

Dean: Al Taccone

www.miracosta.edu/BOT

Department: Business and Medical Office Technologies

Office: Building OC4800, 760.795.6811

Full-Time Faculty

Kathryn Striebel

Program Student Learning Outcomes (PSLOs)

The degree programs include the completion of a general education (GE) pattern of courses. The knowledge, skills, and abilities gained as a result of completing general education, referred to as GE outcomes, can be viewed here.

Administrative Professional Associate in Arts Degree and Certificate of Achievement

PSLO: Upon completion of this program, the student will be able to create and format written communications choosing the medium for a given scenario.

Office Manager Associate in Arts Degree and Certificate of Achievement

PSLO: Upon completion of this program, the student will be able to create an office procedures manual for training of administrative office staff.

Associate Degrees

Associate in Arts Degrees

Administrative Professional

Office Manager

Students may earn one of the above-named associate degrees by completing a certificate of achievement and the general education courses required for MiraCosta College's Associate in Arts degree (see Associate Degrees). Students should meet with a MiraCosta counselor to identify required courses and to develop a written educational plan for the specific degree or certificate they wish to earn.

Certificates

Certificate of Achievement

Administrative Professional

This certificate program provides students with foundation skills in basic office procedures, quality document production, communication technology in software and equipment, Internet research, and basic computer skills, all of which are needed for entry-level administrative support positions. Administrative professionals train staff, conduct research, operate and troubleshoot new office technologies, coordinate office administrative activities, and store, retrieve, and integrate information for dissemination to staff and clients.

Required courses: 
BOT 100Beginning Keyboarding (or Typing Test @ 40 wpm)1
BOT 10210-Key1
BOT 110Word Processing3
BOT 113Basic Office Skills1
BOT 116Office Systems and Procedures3
BOT 117Management Office Skills1
CSIT 110Computer Applications3
Select at least 7 elective units from the following:7
Advanced Keyboarding
Occupational Cooperative Work Experience
Customer Service
Business Communication
Business Communication (Honors)
Internship Studies (minimum 1 unit)
Intermediate Computer Applications
Microsoft Word for Business
Microsoft PowerPoint for Business
Google Apps for Business
Total Units20

Certificate of Achievement

Office Manager

This certificate is designed for individuals who want to assume management functions in a business office. Supervisors perform administrative tasks to ensure their staff can work efficiently. Planning work and supervising staff are the key elements of this job. To do these effectively, the supervisor must know the strengths and weaknesses of each member of the staff as well as the results required from and time allotted to each job. Persons interested in this certificate might include those who have completed the Secretary/Administrative Assistant Certificate of Achievement or a comparable program, those who have at least one year of full-time work experience in an office position, and/or those who intend to pursue an Associate in Arts and/or Bachelor of Science in Business Administration. Students interested in a bachelor's degree should consult the articulation agreement between MiraCosta College and their transfer university for major preparation and general education requirements. Courses in this certificate program are offered on campus and online.

Required courses: 
ACCT 101Practical Accounting4
or ACCT 201 Financial Accounting
BOT 100Beginning Keyboarding (Typing Test @ 40 wpm)1
BOT 110Word Processing3
BOT 116Office Systems and Procedures3
BOT 117Management Office Skills1
BUS 136Human Relations in Business3
BUS 140Legal Environment of Business3
or BUS 140H Legal Environment of Business (Honors)
BUS 290Business Communication3
or BUS 290H Business Communication (Honors)
Select three elective units from this list:3
Computer Accounting
Small Business Management
Customer Service
Internship Studies (minimum of 1 unit)
Computer Applications
Microsoft Word for Business
Microsoft PowerPoint for Business
Composition and Reading
Google Apps for Business
Total Units24

Certificate of Proficiency

Office Assistant

This certificate is designed for those who wish to obtain an entry-level support position in an office environment. Office assistants are usually under the supervision of a secretary/administrative assistant or office manager. Job tasks are delegated to an office assistant in specific areas, such as data entry, filing, typing, payroll, mail processing, and copying. This position requires accurate keyboarding speed, computer proficiency, customer service skills, and basic business procedures. Students who complete this certificate may be interested in taking additional courses to earn the Secretary/Administrative Assistant Certificate of Achievement. All of the required courses and most of the elective courses within this certificate are offered online. With good study skills and commitment, a student can complete this certificate in one semester.

Required courses: 
BOT 100Beginning Keyboarding (or Typing Test @ 40 wpm)1
BOT 10210-Key1
BOT 110Word Processing3
BOT 113Basic Office Skills1
Select 7 elective units from the following:7
Advanced Keyboarding (or Typing Test @ 40 wpm)
Office Systems and Procedures
Management Office Skills
Occupational Cooperative Work Experience
Customer Service
Internship Studies (minimum of 1 unit)
Computer Applications
Google Apps for Business
Total Units13

Courses

BOT 100: Beginning Keyboarding

Units: 1
Prerequisites: None
Lecture 1 hour. (0514.00)

This beginning keyboarding course focuses on correct finger placement and technique. Students use a guided online software program to learn proper typing posture and finger placement, to practice the alphabetic keyboard, and to accomplish a speed of approximately 25 wpm. Offered pass/no pass only.

BOT 101: Advanced Keyboarding

Units: 1
Prerequisites: None
Lecture 1 hour. (0514.00)

This advanced keyboarding course focuses on increasing speed and accuracy for students who know the alphabetic keyboard. Students use a guided software program to plan a strategy for skillbuilding drills and techniques. Offered pass/no pass only.

BOT 102: 10-Key

Units: 1
Prerequisites: None
Lecture 1 hour. (0514.00)

This course is for those who wish to learn the numeric ten-key pad. Students use a guided software program to practice skillbuilding drills and techniques to increase keyboarding speed and accuracy. Offered pass/no pass only.

BOT 110: Word Processing

Units: 3
Prerequisites: None
Advisory: BOT 100 or at least 25 wpm keyboarding speed.
Lecture 3 hours. (0514.00)

In this course, students practice basic operations of a word processing application while creating business documents. Assignments include letters, memos, reports, tables, announcements, newsletters, mail merge, graphics, electronic messaging, Internet research, and projects designed to provide workplace simulation experiences.

BOT 113: Basic Office Skills

Units: 1
Prerequisites: None
Lecture 1 hour. (0514.00)

This course emphasizes practical applications needed for working in a business office. It includes information and practice with business communication, telephone techniques, filing, proofreading, office equipment, mailing procedures, conflict resolution, and teamwork. Assignments also include people skills and teamwork applications.

BOT 116: Office Systems and Procedures

Units: 3
Prerequisites: None
Advisory: BOT 100, BOT 110, or CSIT 110.
Lecture 3 hours. (0514.00)

This course provides the administrative skills and knowledge needed to be successful in the twenty-first century workplace environment of changing technology and procedures. Students simulate the daily tasks of an administrative assistant working for a multinational corporation's chief operating officer. Assignments include tasks using computer applications, office procedures, conflict resolution, time management, meeting and conference planning, office ethics, personal development and growth, office protocol, and other pertinent topics.

BOT 117: Management Office Skills

Units: 1
Prerequisites: None
Lecture 1 hour. (0514.00)

This course presents information and applications for those seeking management office skills. Workplace applications and assignments present scenarios and case studies that emphasize supervisory office skills, such as communication, leadership, teamwork, evaluation, conflict resolution, training, decision-making, and scheduling.

BOT 292: Internship Studies

Units: 0.5-3
Prerequisites: None
Corequisite: Complete 75 hrs paid or 60 hrs non-paid work per unit.
Enrollment Limitation: Instructor, dept chair, and Career Center approval. May not enroll in any combination of cooperative work experience and/or internship studies concurrently.
Acceptable for Credit: CSU

This course provides students the opportunity to apply the theories and techniques of their discipline in an internship position in a professional setting under the instruction of a faculty-mentor and site supervisor. It introduces students to aspects of the roles and responsibilities of professionals employed in the field of study. Topics include goal-setting, employability skills development, and examination of the world of work as it relates to the student's career plans. Students must develop new learning objectives and/or intern at a new site upon each repetition. Students may not earn more than 16 units in any combination of cooperative work experience (general or occupational) and/or internship studies during community college attendance

BOT 298: Directed Study in Business Office Technology

Units: 1-3
Prerequisites: None
Laboratory 3 hours
Laboratory 6 hours
Laboratory 9 hours. (0514.00)

This course allows students to pursue a special area of interest in order to achieve specific goals beyond the scope of existing courses within the discipline. Students work independently and interact directly with an instructor on an individual basis and as prescribed by the Directed Study Agreement.

BOT 299: Occupational Cooperative Work Experience

Units: 1-4
Prerequisites: None
Corequisite: Complete 75 hrs paid or 60 hrs non-paid work per unit.
Enrollment Limitation: Career Center approval. May not enroll in any combination of cooperative work experience and/or internship studies concurrently.
Acceptable for Credit: CSU

Cooperative Work Experience is intended for students who are employed in a job directly related to their major. It allows such students the opportunity to apply the theories and skills of their discipline to their position and to undertake new responsibilities and learn new skills at work. Topics include goal-setting, employability skills development, and examination of the world of work as it relates to the student's career plans. Students may not earn more than 16 units in any combination of cooperative work experience (general or occupational) and/or internship studies during community college attendance.